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ALERT: FEBRUARY 7, 2025
DO NOT DRINK-DO NOT BOIL NOTICE

Due to the Eaton Fire, the water system operated by Lincoln Avenue Water Company has detectable levels of Benzene at 20 damaged or destroyed homes.

The State Water Resources Control Board, Division of Drinking Water; Los Angeles County Public Health Department; and Lincoln Avenue Water Company are advising residents to NOT USE THE TAP WATER FOR DRINKING AND COOKING UNTIL FURTHER NOTICE. All water usage guidelines will remain the same. We will continue to distribute bottled water as needed.

PLEASE CLICK THE FOLLOWING LINK FOR A MESSAGE FROM OUR GENERAL MANAGER AND FULL NOTICE WITH INSTRUCTIONS:
DO NOT DRINK – DO NOT BOIL ORDER

Water Conservation

WHAT WE DO

What we do (1)Lincoln Avenue Water Company, a Mutual Water Company, was established in 1883 to supply water to the western region of Altadena, an unincorporated area of Los Angeles County. As a mutual water company, its shareholders are the people that are served by its distribution system. There are over four thousand meters that serve a population of over 16,000 people. Lincoln Avenue Water Company reservoirs range in elevation from 1202 feet at the main pumping plant to 2146 feet at our highest reservoir. Other reservoirs are located at intermediate elevations and each has a distribution system supplying adequate water pressure. The Company is not in business to make a profit, but to serve potable water to its owners (stockholders) at cost. The Company is managed by a five person Board of Directors which oversees the Company operations (“Board”). Water rates are adjusted to meet our operating expenses, plus an allowance for improvement and replacement of the water distribution system.

2024 CAPITAL PROJECTS – Infrastructure

Distribution / Facility:

  • Water Meter System Ongoing Upgrades (AMI Smart Meter)
  • Wapello Reservoir Interior Lining
  • System Isolation Valve Replacement (3 Locations)
  • Booster Pump Rehabilitation (3 pumps at 2 locations)
  • Site Security System Upgrades
  • Surface Water Treatment Plant Upgrades

 Pipeline Replacement:

  • Loma Alta Phase II – 1,600 Linear ft. of 8″ Diameter – Cement Lined Steel Pipe, from Fair Oaks to Chaney Trail
  • Monterosa – 900 Linear ft. of 8″ Diameter – Cement Lined Steel Pipe, from the top of Monterosa to Loma Alta
  • Cocopan – 400 Linear ft. of 8″ Diameter – Cement Lined Steel Pipe, from the end of Cocopan to Monterosa

February 14, 2025

To our friends and neighbors,

We are deeply saddened by the devastation that has impacted our community and hope you are all safe. 

I am happy to report that water service has been restored to our entire service area.  However, there is still work to be done.

Our staff continues to work diligently to complete all water quality compliance requirements to ensure we are providing safe and reliable drinking water.

As a reminder, the Do Not Drink-Do Not Boil order is still active. Please see our home page for updates on water quality orders and post fire recovery activities.

We will keep you informed as we continue to make progress. Please check back regularly for updates.

Sincerely,

Jennifer Betancourt Torres, General Manager